Customer Service Delivery Driver

53 minutes ago
Full-time
Junior
Customer and Technical Support
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Deliver vehicles directly to customers using Carvana’s custom car haulers.
  • Load and unload vehicles onto the hauler and inspect the vehicle and hauler for safety before and after transport.
  • Complete customer paperwork and add detailed notes to the customer tracking system.
  • Drive safely and maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • Interact with customers in a customer-facing role and represent Carvana at the point of delivery.
  • Participate in local community engagement as part of the Customer Advocate role.
  • Support vehicle detailing and other physically demanding operational tasks as needed.
  • Work assigned shifts and rotate days off across weekdays and weekends.
  • Follow state-specific compliance requirements related to notary, DMV/title, registration, and licensing processes.

Requirements

  • At least 2 years of customer-facing experience.
  • Must be at least 21 years of age and possess a valid driver’s license.
  • Must be able to work 7 days a week with rotating weekday and weekend days off.
  • Must be available for shifts from 7am-5pm or 11am-9pm.
  • Ability to perform physically demanding work, including loading/unloading vehicles and detailing them in indoor and outdoor conditions.
  • Ability to stand and remain physically active for 8+ hours.
  • Ability to lift, carry, push, and pull up to 50 lbs.
  • Must be able to read, write, speak, and understand English.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must be able to obtain a Notary within the first 90 days of employment (Carvana-sponsored).
  • Must meet state-specific requirements for access to DMV/title and registration systems.
  • Illinois, Michigan, Louisiana, and Missouri applicants must obtain a Chauffeur’s license or other state specialty license within the first two weeks.
  • California applicants must obtain a Vehicle Verifier license within the first 90 days.
  • Commercial license is not required to drive the hauler.
  • Reasonable accommodations may be provided for individuals with disabilities.

Benefits

  • Competitive starting pay of $18/hour, with pay range of $18-$20/hour and performance-based increases.
  • Opportunities to earn additional pay through merit increases every 90 days and other location-specific incentive programs.
  • 401(k) with Carvana match.
  • Opportunity for overtime during busy seasons.
  • 100% company-paid healthcare premiums plus dental and vision coverage.
  • Wellness program supporting physical, mental, and financial health.
  • Generous paid time off: 13 days in the first year, increasing to 20 days thereafter.
  • Tuition reimbursement, student loan repayment support, annual Carvana Shares equity grants, and an Employee Stock Purchase Plan discount.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Patient Scheduling & Reactivation Coordinator

Winning Assistants Health Care Providers & Services

A remote Patient Scheduling & Reactivation Coordinator is needed to support a growing dental practice with patient outreach, appointment scheduling, and follow-up from the Philippines.

Cybersecurity HIPAA
12 minutes ago

Luxury Travel Specialist – Work From Anywhere

Aisle and Abroad Travel & Tourism

Deidre is hiring a remote Luxury Travel Specialist to coordinate high-end travel planning and client support from anywhere, ensuring a smooth and elevated customer experience.

20 minutes ago

Lifecycle Specialist, Time & Attendance - EMEA

Remote 251-1K Professional Services

Remote is hiring a Time & Attendance Specialist to manage employee leave and working-time matters for its globally distributed workforce, with a focus on compliance, process efficiency, and employee experience.

Notion
38 minutes ago

People Experience Officer - People Helpdesk

Moniepoint 1K-5K Diversified Financial Services

Moniepoint Group is seeking a People Experience Officer to provide front-line employee support across its growing global organization and help ensure people-related queries are handled accurately, efficiently, and with care.

38 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers