Norwegian Speaking Customer Service for Consumer Brand | Remote from Greece

2 hours, 42 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to customer inquiries about products, orders, returns, and general support in Norwegian.
  • Provide detailed product information and help customers resolve issues promptly.
  • Manage customer complaints with professionalism and empathy to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to resolve complex issues.
  • Work remotely from Greece while supporting customer service operations for a consumer brand.

Requirements

  • Exceptional fluency in Norwegian, both written and spoken.
  • At least B2-level proficiency in English.
  • Previous experience in customer service roles, preferably with consumer brands.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage workload effectively in a remote setting.
  • Proficient in CRM software and other digital communication tools.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Reliable internet connection and a suitable home office setup for consistent remote work.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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