Norwegian Customer Care for Digital Banking Solutions | Work & Live from Athens

9 hours, 3 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Handle customer inquiries from Norwegian-speaking customers.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Accurately document customer interactions in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.
  • Serve as the first point of contact for customers seeking support with digital banking services.
  • Help users get the most out of the company’s digital banking solutions.

Requirements

  • Native-level fluency in Norwegian, both written and spoken.
  • Minimum English proficiency of B2.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work effectively in a team-oriented environment.
  • Willingness to relocate and live in Greece.

Benefits

  • Competitive monthly salary.
  • 2 extra salaries per year.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Continuous support before and during relocation to Greece.
  • Fully paid training.
  • Positive international work environment.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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