Nederlands Sprekende Klantenservicemedewerker ING - Work In Greece

13 hours, 1 minute ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to ING clients by phone, email, and chat.
  • Handle questions about banking products, transactions, and online banking.
  • Resolve customer issues empathetically while maintaining high satisfaction levels.
  • Record customer interactions in CRM systems in line with compliance requirements.
  • Protect the confidentiality and security of customers’ financial information.
  • Advise customers on relevant financial services and digital banking solutions.
  • Collaborate with the team to meet targets and maintain ING service standards.

Requirements

  • Native-level or fluent Dutch, spoken and written.
  • Good command of English.
  • Valid EU passport required.
  • Interest in the financial sector and customer service.
  • Availability to work on-site in Greece.
  • Strong communication skills and a professional attitude.

Benefits

  • Competitive monthly salary.
  • Two additional salaries per year, including 13th and 14th month payments.
  • Monthly performance bonus.
  • Fully paid relocation package, including flight, transfer, and hotel accommodation.
  • Comprehensive, fully paid professional training before starting with ING.
  • Health insurance and additional benefits.
  • Opportunity to live and work in Greece, with relocation support.

Interested in this position?

Apply directly on the company website

Apply Now

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