Nederlands Sprekende Klantenservicemedewerker Fintech - Work Remote In Greece

5 days, 11 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to FinTech clients.
  • Assist users with digital payments, banking transactions, and account security inquiries.
  • Resolve complex financial questions through clear, professional communication.
  • Stay informed about financial regulations and digital banking trends.
  • Collaborate with international teams to deliver consistent service across Europe.
  • Document customer cases, interactions, and resolutions in CRM systems.
  • Participate in ongoing training on financial technologies and company platforms.

Requirements

  • Native or fluent Dutch, both spoken and written.
  • Professional proficiency in English.
  • Valid EU passport required for residency programs.
  • Strong interest in FinTech and digital finance solutions.
  • Strong problem-solving skills.
  • Ability to work effectively in a remote environment.
  • Previous customer-facing experience preferred.

Benefits

  • Competitive monthly salary.
  • Two additional salaries per year through 13th- and 14th-month payments.
  • Monthly performance bonus.
  • Fully paid relocation package, including flights, transfers, and initial hotel accommodation.
  • Professional training on FinTech platforms and systems.
  • Comprehensive health insurance.
  • Opportunity to build a career and live in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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