Nederlands Sprekende Klantenservicemedewerker Betaalplatform - Work Remote In Gr

2 days, 11 hours ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Serve as the primary contact for Dutch-speaking customers with questions about digital payments and financial accounts.
  • Troubleshoot issues involving the platform’s secure FinTech infrastructure.
  • Process payments, refunds, and account verifications accurately.
  • Collaborate with internal FinTech teams to identify and resolve technical issues.
  • Follow data protection and financial security regulations.
  • Explain new digital banking features and security enhancements to customers.
  • Represent the FinTech brand professionally and efficiently in every interaction.

Requirements

  • Native or fluent Dutch, both spoken and written.
  • Professional proficiency in English.
  • Valid EU passport.
  • Strong analytical mindset and interest in FinTech.
  • Excellent communication skills, including the ability to explain complex financial concepts simply.
  • Residence in Greece or willingness to relocate to Greece.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries each year.
  • Monthly performance bonus.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Fully paid professional FinTech training.
  • Comprehensive health insurance and benefits.
  • Opportunity to live and work in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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