Italian Speaking Rent-a-Car Consultant - Work In Sofia - Paid Relocation

2 hours, 44 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality customer service to Italian-speaking customers by handling inquiries, bookings, and rental-related issues.
  • Manage vehicle rentals, including pick-up, return, and vehicle condition inspections.
  • Communicate rental policies, terms, and conditions clearly to clients.
  • Collaborate with the operations team to maintain vehicle availability and service standards.
  • Stay updated on fleet changes, promotions, and company procedures to assist clients effectively.
  • Support customers throughout their rental journey to ensure a positive overall experience.

Requirements

  • Fluent Italian language skills, both spoken and written, are essential.
  • Knowledge of English is an advantage.
  • Experience in customer service or the car rental industry is preferred.
  • Strong interpersonal and communication skills with a customer-focused attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with computer systems and rental management software.
  • Willingness to relocate to Sofia, Bulgaria and adapt to a new cultural setting.
  • A positive mindset and commitment to delivering excellent customer experiences.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Private gym access.
  • Additional perks and benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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