Travel Concierge & Operations Specialist

2 hours, 11 minutes ago
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Coordinate end-to-end travel logistics including flights, ground transportation, hotels, accommodations, VIP requests, and special requests.
  • Track schedules, bookings, and client requirements in real time to ensure accurate and efficient execution.
  • Manage live requests from clients, passengers, and internal teams as they arise.
  • Handle last-minute changes quickly and calmly without disrupting the client experience.
  • Deliver premium, high-touch client service across every interaction.
  • Anticipate client needs proactively and coordinate luxury services such as catering, luxury hotels, and executive transportation.
  • Liaise with operators, vendors, hotels, and internal teams to maintain white-glove service standards.
  • Resolve operational issues quickly while protecting service quality and client experience.
  • Identify risks early and continuously improve workflows and operational efficiency.
  • Maintain structured, proactive, and organized communication across all parties.

Requirements

  • Experience in travel coordination, operations or logistics, concierge or client services, luxury hospitality, or other high-touch/white-glove environments.
  • Ability to manage multiple real-time requests simultaneously.
  • Strong organizational skills and operational execution abilities.
  • Excellent written and verbal English communication skills.
  • High attention to detail and accuracy.
  • Comfort working in fast-paced, constantly changing environments.
  • Experience in private aviation, luxury travel, hospitality, or VIP services is preferred.
  • Background in concierge or premium client-service roles is preferred.
  • Experience handling complex, time-sensitive logistics is preferred.
  • Availability to work remotely during EST working hours.

Interested in this position?

Apply directly on the company website

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