Italian-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

2 hours, 6 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Italian-speaking Netflix users via phone, email, and chat.
  • Assist with account management, streaming troubleshooting, and explanations of Netflix features and offerings.
  • Resolve customer inquiries promptly and maintain a positive viewing experience.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to improve service quality and customer satisfaction.
  • Stay current on Netflix product updates, policies, and industry trends.

Requirements

  • Fluency in Italian, both spoken and written, is essential.
  • Good command of English is preferred.
  • Experience in customer service, preferably in the streaming or entertainment sector.
  • Strong communication, problem-solving, and customer-oriented skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate to Greece with paid relocation support.
  • Passion for entertainment technology and delivering excellent customer experiences.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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