Hungarian Speaking Customer Agent - Work In Sofia - Fully Paid Relocation

1 day, 4 hours ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver high-quality customer support in Hungarian via phone, email, and chat.
  • Address and resolve customer inquiries, complaints, and issues effectively.
  • Maintain accurate records of customer interactions in the CRM system.
  • Work collaboratively with internal teams to improve customer experience and service delivery.
  • Stay informed about company products, policies, and industry developments.
  • Promote customer satisfaction and build positive relationships with clients.

Requirements

  • Fluency in Hungarian, both spoken and written, is required.
  • Proficiency in English is a plus.
  • Prior experience in customer service or a related role is advantageous.
  • Strong communication and interpersonal skills with a customer-focused approach.
  • Ability to adapt to living and working in Sofia, Bulgaria.
  • Proficiency with computers, CRM software, and digital communication tools.
  • Excellent problem-solving skills and a positive attitude.
  • Willingness to relocate with full support from the company.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Private gym.
  • Full support from the company for relocation.

Interested in this position?

Apply directly on the company website

Apply Now

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