Greek Speaking Player Support Specialist for Riot Games Account - Work In Sofia

1 hour, 23 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide high-quality support to Greek-speaking players through email, chat, and other communication channels.
  • Assist players with account management, technical issues, and gameplay-related inquiries.
  • Resolve player concerns efficiently while maintaining customer satisfaction.
  • Document player interactions accurately to support and improve internal processes.
  • Collaborate with internal teams to share player feedback and enhance the overall gaming experience.
  • Stay updated on Riot Games titles and industry trends to provide informed assistance.

Requirements

  • Fluency in Greek, both oral and written, is required.
  • Proficiency in English is a plus.
  • Previous experience in customer support or player support roles is advantageous.
  • Strong understanding of gaming culture and familiarity with Riot Games titles.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to troubleshoot technical issues and provide effective solutions.
  • Willingness to work in Sofia, Bulgaria.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • €1,500 signing bonus.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Service Specialist – Delivery Advocate

Carvana 10K-50K Automotive

Carvana is hiring Customer Advocates to deliver vehicles to customers, handle paperwork, and support the car-buying experience across a 7-day rotating schedule.

23 minutes ago

Customer Care Specialist - Blended Campaign - Project based

HelloFresh 10K-50K Hotels, Restaurants & Leisure

HelloConnect is hiring a customer support representative to deliver service across voice and digital channels while helping improve customer satisfaction, retention, and operational performance.

23 minutes ago

Customer Service Agent

Remote Recruitment 11-50 Professional Services

Remote World is hiring a fully remote Customer Service Agent to support a UK client, serving as the first point of contact for customers and resolving inquiries efficiently from South Africa.

CRM
44 minutes ago

Outbound Research Specialist

Moniepoint 1K-5K Diversified Financial Services

Moniepoint Inc. is hiring an Outbound Research Specialist to support customer research operations by reaching customers outside digital channels and ensuring their experiences are captured and shared with the research team.

CRM
53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers