German Speaking Travel & Hospitality Care | Work and Live In Greece

1 hour, 16 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist German-speaking clients with travel and hospitality inquiries.
  • Provide tailored advice on travel options, accommodations, and hospitality services.
  • Process reservations accurately and promptly while meeting client preferences.
  • Handle and resolve customer issues and concerns professionally and efficiently.
  • Maintain detailed and up-to-date records of client interactions and bookings in the CRM system.
  • Stay informed about the latest travel and hospitality trends to support service quality.

Requirements

  • Exceptional fluency in German, both written and spoken, is required.
  • Minimum B2 level English is mandatory.
  • Experience in travel and hospitality customer care or a related field is preferred.
  • Excellent communication and interpersonal skills with a strong customer service focus.
  • Strong problem-solving abilities and commitment to resolving client issues efficiently.
  • Familiarity with CRM systems and travel/hospitality booking platforms is beneficial.
  • Self-motivated and able to work independently in a fast-paced environment.
  • Willingness to relocate to Greece and embrace the local culture and lifestyle.

Benefits

  • Competitive monthly fully paid relocation package.
  • Monthly performance bonus.
  • Fully paid training.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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