German Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

3 hours, 31 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer service in German via phone, email, and chat.
  • Assist clients with account management, product information, and troubleshooting issues.
  • Collaborate with team members to ensure a consistent customer experience across all channels.
  • Maintain accurate records of customer interactions in the CRM system.
  • Conduct market research to stay updated on industry trends and customer needs.
  • Use customer feedback to help improve service offerings.
  • Participate in training sessions to build product and service knowledge.

Requirements

  • Fluency in German, both written and spoken, is required.
  • Knowledge of English is highly beneficial.
  • Previous experience in customer support, sales, or a similar role is preferred.
  • Strong interpersonal and communication skills with a customer-centric approach.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks.
  • Proficiency with CRM software and basic office applications is desirable.
  • A positive attitude and willingness to embrace new challenges.
  • Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered by the company.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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