German-Speaking Financial Customer Experts - Work In Greece - Paid Relocation

7 hours, 4 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide support to German-speaking customers regarding financial products and services.
  • Manage customer inquiries and resolve issues efficiently across phone, email, and chat channels.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to ensure customer satisfaction and timely problem resolution.
  • Stay updated on industry developments, financial regulations, and company offerings to assist customers effectively.

Requirements

  • Fluency in German, both spoken and written, with a good command of English.
  • Previous experience in financial customer service or a related field is preferred.
  • Excellent communication and interpersonal skills with a strong customer orientation.
  • Ability to handle confidential information professionally and discreetly.
  • Familiarity with CRM software and standard office tools.
  • Strong attention to detail, multitasking, and time management abilities.
  • Willingness to relocate to Greece and adapt to a new cultural and work environment.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • Two extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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