German Speaking Customer Service Agent Job | Fully Paid Relocation to Greece

2 hours, 2 minutes ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Assist German-speaking customers with product- or service-related inquiries.
  • Provide courteous and efficient solutions to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for reporting and quality assurance.
  • Collaborate with internal teams to escalate and resolve complex customer issues.
  • Stay updated on company products, policies, and procedures to provide accurate information.
  • Contribute to continuous improvement initiatives that enhance the customer experience.

Requirements

  • Exceptional fluency in German, both written and spoken.
  • Minimum English proficiency of B2.
  • Previous experience in customer service or support roles is advantageous.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to remain calm and professional when handling challenging situations.
  • Familiarity with CRM systems and basic computer applications.
  • Willingness to relocate to Greece with full relocation support provided.
  • A positive attitude and desire to deliver outstanding customer service.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • 2 extra salaries per year.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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