French Speaking Rent-a-Car Consultant - Work In Sofia - Fully Paid Relocation

5 days, 11 hours ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer service to French-speaking clients by handling inquiries, bookings, and support requests.
  • Manage the car rental process, including vehicle handover, returns, and issue resolution.
  • Inspect vehicles and communicate rental terms and conditions clearly to customers.
  • Coordinate with the operations team to maintain fleet availability and service standards.
  • Stay current on fleet updates, promotions, and company policies to support customers effectively.

Requirements

  • Fluency in French, both spoken and written, is mandatory.
  • Proficiency in English is a plus.
  • Experience in customer service or the car rental industry is preferred.
  • Strong communication and interpersonal skills with a customer-centric approach.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with computer systems and rental management software.
  • Willingness to relocate to Sofia, Bulgaria and adapt to a new cultural and professional environment.
  • Positive attitude and dedication to delivering excellent customer experiences.

Benefits

  • Competitive salary.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Private gym access.

Interested in this position?

Apply directly on the company website

Apply Now

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