French-Speaking Customer Experts for a Tech Leader - Work In Greece

11 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to French-speaking clients via phone, email, and chat.
  • Assist customers with technical troubleshooting, product information, and service requests.
  • Maintain accurate records of customer interactions in CRM systems.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up to date on technology trends, company products, and policies.
  • Share feedback to help improve customer service processes.

Requirements

  • Fluency in French, spoken and written, is essential.
  • Proficiency in English is highly desirable.
  • Previous experience in customer service or technical support, preferably in the technology sector.
  • Strong communication skills, problem-solving ability, and a customer-focused attitude.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with CRM software and digital support tools.
  • Willingness to relocate to Greece and adapt to a new work environment.
  • Passion for technology and a continuous learning mindset.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • Two extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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