French Customer Support Specialist - Work in Sofia - Fully Paid Relocation

5 days, 11 hours ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to French-speaking clients via phone, email, and chat.
  • Assist customers with inquiries, complaints, and technical issues and resolve them promptly.
  • Document and track customer interactions and feedback accurately.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Stay up to date on product knowledge, company policies, and industry developments.
  • Participate in ongoing training to improve skills and service delivery.

Requirements

  • Fluency in French, both spoken and written, is essential.
  • Proficiency in English is a plus.
  • Previous experience in customer support or a related field is preferred.
  • Strong communication and interpersonal skills.
  • Problem-solving abilities with a client-centered approach.
  • Familiarity with CRM systems and basic computer skills.
  • Ability to work effectively both independently and as part of a team.
  • Willingness to relocate to Sofia with full relocation support.

Benefits

  • Competitive monthly salary.
  • Monthly bonus.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Pharmacy Technician - Patient Outreach Coordinator - MA Pharmacy License

Shields Health Solutions 1K-5K Health Care Providers & Services

Shields Health Solutions is hiring a pharmacy technician to support its specialty pharmacy program by contacting eligible patients, enrolling them in the partner pharmacy, and guiding them through services and medication needs.

13 minutes ago

Patient Outreach Coordinator - CO Pharmacy Tech License Required

Shields Health Solutions 1K-5K Health Care Providers & Services

Shields Health Solutions is hiring a Colorado-licensed pharmacy technician to support its specialty pharmacy program by contacting patients, educating them about services, and enrolling eligible patients.

43 minutes ago

[WEBTOON] Trust & Safety Associate (French and German)

Wattpad 51-250 Internet Software & Services

WEBTOON Entertainment is hiring a remote Trust & Safety Associate in France to support creator and user operations, including content moderation, appeals, and policy enforcement for French- and German-speaking communities.

2 hours, 28 minutes ago

Customer Support Specialist

SchooLinks 51-250 Diversified Consumer Services

SchooLinks is seeking a Support Team member to provide district partners with fast, accurate help using the SchooLinks platform and resolve day-to-day product, data, and configuration issues.

2 hours, 43 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers