Dutch-Speaking Sales Agent - Hotel Reservations - Work Remote In Greece

6 hours, 5 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Handle inbound and outbound sales calls and inquiries from Dutch-speaking guests booking hotel and resort stays.
  • Present, promote, and upsell hotel packages, room categories, special offers, and resort amenities.
  • Process reservation bookings accurately using internal reservation management systems.
  • Respond to customer inquiries via phone, email, and live chat about availability, pricing, cancellation policies, and facilities.
  • Cross-sell additional services such as spa treatments, dining experiences, airport transfers, and exclusive resort packages.
  • Manage booking modifications, cancellations, and special requests professionally and efficiently.
  • Collaborate with the reservations and hospitality sales team to meet monthly targets and KPIs.
  • Maintain up-to-date knowledge of hotel properties, seasonal promotions, and loyalty programmes.

Requirements

  • Native or fluent Dutch language skills, spoken and written, are essential.
  • Valid EU passport is mandatory for relocation and employment eligibility.
  • Previous experience in sales, hotel reservations, travel, or a customer-facing hospitality role is highly advantageous.
  • Strong sales acumen with the ability to upsell and promote hotel and resort products and services.
  • Excellent communication and interpersonal skills with a genuine passion for guest experience.
  • Proficiency in English, written and spoken, is required to communicate with the wider team and management.
  • Comfortable working in a target-driven, fast-paced remote environment with a proactive, self-motivated attitude.

Benefits

  • Competitive monthly salary reflective of skills, experience, and the Hotels & Resorts industry.
  • Monthly performance bonus for sales achievements.
  • Two extra salaries per year, including 13th and 14th salary payments.
  • Fully paid relocation package including round-trip flight, airport transfer, and hotel accommodation on arrival in Greece.
  • Fully paid professional training and product knowledge support.
  • Comprehensive health insurance coverage.
  • Ongoing career development and growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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