Dutch Speaking Customer Service for Booking Platform | Relocation to Greece

1 hour, 5 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to customer inquiries about travel bookings, accommodations, and itineraries via phone, email, and chat in Dutch.
  • Provide detailed information on travel packages, booking procedures, and company policies.
  • Assist customers with booking changes, cancellations, and special requests in a professional manner.
  • Resolve customer complaints and issues promptly to maintain high customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to deliver seamless travel experiences.
  • Stay up to date on travel trends, destinations, and company offerings to provide informed support.

Requirements

  • Exceptional written and spoken Dutch is essential.
  • Minimum English proficiency at B2 level is required.
  • Previous customer service experience, preferably in the travel or hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-oriented approach.
  • Ability to work efficiently in a fast-paced environment while managing multiple priorities.
  • Familiarity with CRM software and travel booking systems is a plus.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Fully paid training.
  • Health insurance.
  • 2 extra salaries per year.
  • Additional perks and benefits.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Support Executive - Hong Kong Clients - Remote

Sleek 251-1K Professional Services

Sleek is hiring a Customer Support Executive in Hong Kong to provide trilingual remote support for entrepreneurs and SMEs using its digital platforms for incorporation, accounting, and compliance.

33 minutes ago

Customer Support Representative I

Patriot Software 51-250 Professional Services

Patriot Software is hiring a full-time, remote Customer Support Representative I to provide customer service and software support for its accounting, payroll, and tax products.

35 minutes ago

Customer Service – Booking Hotels | Entry Level

Aisle and Abroad Travel & Tourism

Deidre is hiring an entry-level remote customer service representative to support hotel bookings and reservation services for clients in the travel and hospitality space.

55 minutes ago

Customer Service Delivery Driver

Carvana 10K-50K Automotive

Carvana is hiring Customer Advocates to deliver vehicles and support the car-buying experience for customers, with a focus on safe transport, customer paperwork, and day-to-day field operations.

56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers