Dutch Speaking Customer Agent - Remote In Greece - 1646 Gross Base Per Month

2 hours, 30 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support in Dutch via phone, email, and chat.
  • Assist customers with inquiries, issues, and product-related questions promptly.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with other teams to improve service delivery and customer satisfaction.
  • Stay updated on company products, services, and policies.
  • Deliver high-quality, customer-focused support while working remotely from home.

Requirements

  • Fluency in Dutch, both written and spoken, is essential.
  • Proficiency in English is a plus.
  • Experience in customer service roles, preferably in a remote setting, is advantageous.
  • Strong communication and interpersonal skills with a customer care focus.
  • Ability to work independently and stay self-motivated in a remote environment.
  • Proficient computer skills, including experience with CRM software and communication tools.
  • Ability to multitask and manage time efficiently.
  • Positive attitude, problem-solving skills, and dedication to customer satisfaction.

Benefits

  • Competitive gross base salary of 1,646 EUR per month.
  • Fully paid training.
  • Fully paid relocation package.
  • Health insurance.
  • Two extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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