Customer Support Specialist (Locator Support) | Remote - PH

1 month ago
Full-time
Junior
Customer and Technical Support
Smart Apartment Data

Smart Apartment Data

Smart Apartment Data is the trusted nationwide provider of accurate multifamily data and analytics, offering actionable insights for professionals in the apartment industry.

Professional Services
11-50
Founded 2005

Description

  • Provide customer support through calls, email, and chat.
  • Assist locator clients in navigating the software platform.
  • Explain platform features and guide users step by step.
  • Troubleshoot common issues and provide solutions.
  • Escalate complex cases when necessary.
  • Maintain clear, professional communication with clients.

Requirements

  • At least 2 years of BPO or customer support experience.
  • Experience handling both voice and non-voice support.
  • Excellent spoken and written English communication skills.
  • Comfortable learning and using software applications.
  • Reliable internet connection and a home workspace.
  • Available to work US Central Time hours.
  • Willingness to work within the stated salary range of PHP 35,000–40,000.

Benefits

  • 100% remote / home-based work.
  • Monthly salary of PHP 35,000–40,000.
  • Collaborative and supportive team.

Interested in this position?

Apply directly on the company website

Apply Now

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