Instructional Designer

2 months, 1 week ago
Full-time
Senior
Education and Training
Melody

Melody

Melody is a software solutions provider for press companies, publishers, and media of all sizes. With Melody, publishing content across multiple channels is made easy through a collaborative interface, eliminating the need for expensive infrastructures...

Media
11-50
Founded 2010

Description

  • Advise customers through a consultative approach to support long-term success with the Lever product suite.
  • Develop and manage a comprehensive customer certification program.
  • Define certification levels, requirements, and learning pathways.
  • Collaborate with subject matter experts and stakeholders to identify key competencies and knowledge areas.
  • Ensure certification content aligns with industry standards and best practices.
  • Build and maintain lasting customer relationships.
  • Support innovative talent acquisition teams across multiple industries and geographies.

Requirements

  • Experience building lasting customer relationships.
  • Passion for contributing to customer success.
  • Ability to work in a challenging, high-responsibility role.
  • Experience collaborating with subject matter experts and stakeholders.
  • Understanding of industry standards and best practices.
  • Familiarity with talent acquisition or hiring organizations is preferred.

Interested in this position?

Apply directly on the company website

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