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Quality Analyst

1 hour, 26 minutes ago
India
Full-time
Mid Level
QA Engineer
Data Science and Analytics
JIRA Machine Learning SQL
Apply Now
MediaRadar

MediaRadar

MediaRadar: Revolutionizing ad sales with comprehensive advertising intelligence for media buyers and sellers.

Media
51-250
Founded 2006
$7M raised
View All Jobs 13

Description

  • Perform daily quality audits against SOPs across classification, attribution, mapping, and related workflows.
  • Identify anomalies, process gaps, recurring error patterns, and edge-case judgment calls.
  • Investigate and resolve client-raised troubleshooting requests by triaging data, process, or model issues.
  • Track audit SLAs and turnaround commitments, escalating slippage early with context.
  • Conduct root cause analysis and explain why defects occurred, not just what broke.
  • Propose practical quality and productivity improvements and help drive them to closure.
  • Participate in calibration sessions and support evaluator readiness and certification.
  • Deliver clear, respectful feedback to associates and close the loop on audit observations.
  • Prepare trend insights and regular quality reports for managers and stakeholders.
  • Audit AI-assisted and human-in-the-loop outputs and contribute structured feedback to improve model accuracy.

Requirements

  • Demonstrated accuracy and attention to detail in a classification, attribution, mapping, or data-processing role.
  • Ability to independently comprehend and apply SOPs and identify gaps or ambiguity in them.
  • Strong judgment in distinguishing a true defect from a defensible decision.
  • Clear written and verbal English communication skills.
  • Constructive feedback style and maturity to coach peers respectfully.
  • Proficiency with analytical methods such as 5 Why analysis and Pareto Analysis.
  • Advanced proficiency with G-Suite, Looker Studio, and project-management tools such as Jira.
  • Basic AI familiarity and the technical ability to use proprietary platforms to review, classify, and attribute ads across media channels.
  • Ability to analyze data, maintain detailed records, and create or maintain SOPs, training manuals, and training plans.
  • Comfort with dashboard data mining, building basic dashboards, and basic data analysis; SQL is an added advantage.
  • Prior exposure to quality auditing, calibration, or RCA is preferred.
  • Familiarity with continuous-improvement methods such as Lean, Six Sigma, or Kaizen is preferred.
  • Experience working with AI-assisted or human-in-the-loop workflows is preferred.
  • Experience supporting multiple processes or stakeholders concurrently is preferred.

Benefits

  • Inclusive and accessible workplace committed to diversity, equity, and belonging.
  • Equal Opportunity Employer status with nondiscriminatory hiring practices.
  • Final compensation offer based on location, skill level, experience, and pay equity.
  • Reasonable accommodation available during the application or interview process.
  • Opportunity to work on AI-enabled data operations in a center-of-excellence environment.

Interested in this position?

Apply directly on the company website

Apply Now

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