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Senior Delivery Manager

1 week, 5 days ago
Malaysia
Senior
Program Manager
Project and Program Management
Agile GCP Kanban Scrum
Apply Now
Media.Monks

Media.Monks

Media.Monks is a disruptive global powerhouse connecting content, data, and digital media services to lead brands into a new digital era.

Media
5K-10K
Founded 2001
View All Jobs 90

Description

  • Take end-to-end accountability for delivery across complex, multi-workstream data and analytics engagements.
  • Own the full project management lifecycle, including scoping, planning, resourcing, execution, quality assurance, and closure.
  • Define and enforce delivery standards, change control procedures, and escalation frameworks across active engagements.
  • Monitor delivery health in real time, proactively flag risks, resolve blockers, and manage competing priorities.
  • Lead sprint planning, stand-ups, and delivery reviews with offshore squads.
  • Identify delivery gaps and recurring issues, then build systems, templates, and playbooks to address them at scale.
  • Establish repeatable delivery frameworks such as onboarding materials, QA checklists, and handover protocols.
  • Run retrospectives and lessons-learned sessions after key milestones and turn insights into action.
  • Partner with onshore Engagement Managers to support client communication and delivery context.
  • Support SOW scoping, budget tracking, and invoicing by providing estimates, milestones, hours logged, and sign-offs.

Requirements

  • 6+ years of experience in technical project delivery, engagement management, or digital consulting, preferably in data, analytics, or MarTech.
  • Proven ability to manage complex, multi-workstream projects with strict governance, change control, and quality standards.
  • Track record of identifying delivery problems and building systems to solve them.
  • Experience leading and developing offshore or cross-functional teams.
  • Strong understanding of data and analytics platforms such as GA4, Adobe Analytics, GCP, and BigQuery.
  • Ability to QA technical outputs.
  • Clear, structured communication skills for concise updates to onshore engagement managers and client stakeholders.
  • PMP, PRINCE2, or equivalent project management certification.
  • Exposure to Agile delivery frameworks such as Scrum and Kanban, with experience running hybrid delivery models.
  • Experience building and scaling delivery processes in a consulting or professional services context.
  • Familiarity with Google Marketing Platform, Adobe Experience Platform, Salesforce Marketing Cloud, or similar platforms is highly desirable.
  • Experience working with Australian enterprise clients or in a global delivery model is a plus.

Benefits

  • Monks is an equal-opportunity employer committed to a respectful and empowering work environment.
  • The company emphasizes diversity, inclusion, and the value of fresh voices and unique perspectives.
  • Applications must be submitted through the official Monks careers website to protect candidates from recruitment fraud.

Interested in this position?

Apply directly on the company website

Apply Now

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