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Microsoft Dynamics 365 CE (CRM) Consultant

2 weeks, 4 days ago
United States
Full-time
Entry Level
Salesforce Developer
Software Development
CRM Microsoft Dynamics 365
Apply Now
MCA Connect

MCA Connect

MCA Connect is a leading provider of Microsoft Dynamics 365 ERP and CRM solutions for manufacturing, energy, and service-based companies. With over 20 years of industry expertise, they help clients unlock innovation, establish competitive advantage, an...

Internet Software & Services
251-1K
Founded 2002
View All Jobs 10

Description

  • Configure Dynamics 365 Customer Engagement applications to meet business requirements across sales, service, and customer engagement scenarios.
  • Build and configure Power Platform components, including Dataverse tables, model-driven apps, Power Automate workflows, and security roles.
  • Support the design and configuration of business processes, workflows, and automation within the platform.
  • Assist with system testing, validation, and troubleshooting to ensure solutions function effectively and meet business needs.
  • Work with project teams and client stakeholders to translate business requirements into system capabilities.
  • Document functional requirements, user stories, and configuration specifications.
  • Support Solution Architects and Functional Leads in validating solution alignment with business processes and technical architecture.
  • Participate in solution demonstrations, working sessions, and stakeholder feedback sessions.
  • Support implementation activities including configuration, data preparation, testing, deployment, and issue resolution.
  • Contribute to training materials, user adoption activities, internal knowledge sharing, and reusable solution assets.

Requirements

  • 1+ years of experience with Microsoft Dynamics 365 Customer Engagement or related CRM platforms.
  • Hands-on experience configuring Dynamics 365 applications or Power Platform components.
  • Experience supporting software implementation or digital transformation initiatives.
  • Strong analytical and problem-solving skills.
  • Strong collaboration and teamwork skills.
  • Excellent communication and documentation skills.
  • Proficiency in PowerPoint to create clear, compelling presentations.
  • Curiosity, initiative, and a strong desire to grow within a consulting environment.
  • Readiness to travel up to 30%.
  • Knowledge of industry-specific best practices, industry experience, or consulting experience preferred.
  • Exposure to CRM-related business processes such as sales operations, customer service workflows, or customer lifecycle management preferred.
  • Power Platform Functional Consultant certification such as PL-200 or MB-210 preferred, or ability to obtain it within 6 months of hire.

Benefits

  • Competitive compensation with one of the best bonus structures in the industry.
  • Unlimited Paid Time Off (UPTO) for work/life balance.
  • 401(k) plan with company matching contribution.
  • Monthly stipend for home office expenses.
  • Subsidized medical, dental, and vision coverage.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Company-paid life and disability insurance.
  • Training, certification, and continuing education support.

Interested in this position?

Apply directly on the company website

Apply Now

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