Design Lead, Consumer

6 hours, 48 minutes ago
Full-time
Lead
Design and User Experience
Maven Clinic

Maven Clinic

Maven Clinic provides a digital clinic that supports women and families through various paths to parenthood, including pregnancy, fertility, and infant care, while also helping organizations enhance employee retention and health outcomes.

Health Care Providers & Services
251-1K
Founded 2014
$293M raised

Description

  • Lead a small team of senior Product Design and UX research practitioners while also owning high-priority design work directly.
  • Partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams.
  • Help define new consumer journeys, shape concepts, prototype solutions, and bring new healthcare offerings to market.
  • Improve existing funnels across onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences.
  • Use research, experimentation, data, and design craft to optimize live consumer journeys.
  • Design for users who are comparing options, evaluating affordability, navigating uncertainty, and deciding whether to trust Maven for care.
  • Contribute to 0→1 product development and continuous optimization of live products.
  • Apply AI-native ways of working to improve design quality, team capacity, and business value.

Requirements

  • 7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.
  • Experience formally managing or leading design teams.
  • Strong hands-on product design craft across UX, prototyping, visual design, mobile apps, and responsive web.
  • A portfolio demonstrating direct-to-consumer product design leadership, systems thinking, data-driven decision-making, high-quality execution, and measurable product impact.
  • Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making are central.
  • Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys informed by research, data, and experimentation.
  • A strong AI-native workflow and informed opinions on how AI can improve design quality, team capacity, and business value.
  • Experience in healthcare, women’s health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain is especially preferred.
  • Experience designing products involving insurance, benefits, prescriptions, clinical eligibility, payments, care navigation, or personal health information is especially preferred.
  • Remote role open to candidates based in the United States, with a strong preference for candidates based in San Francisco.

Benefits

  • Base salary range of $195,000-$230,000 per year.
  • Equity and company benefits.
  • Employer-covered health, dental, and insurance plan options.
  • Access to Maven’s full platform and specialists, including mental health, reproductive health, family planning, and pediatrics care.
  • Whole-self care through wellness partnerships.
  • Hybrid work with in-office meals and Work Together Days.
  • 16 weeks of 100% paid parental leave plus a new parent stipend for employees with 1 year+ at the company.
  • Annual professional development stipend and access to a personal career coach.
  • 401(k) matching for US-based employees with immediate vesting.

Interested in this position?

Apply directly on the company website

Apply Now

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