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Senior Project Manager

26 minutes ago
United Kingdom
Full-time
Senior
Project Manager
Project and Program Management
CRM Snowflake
Apply Now
Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-250
Founded 2018
View All Jobs 14

Description

  • Lead the end-to-end delivery of complex, multi-workstream client programmes across CRM, Martech, and data ecosystems.
  • Act as the primary delivery lead for assigned accounts and ensure client satisfaction and programme performance.
  • Manage budgets, forecasting, revenue tracking, and margin performance across engagements.
  • Establish governance frameworks, delivery standards, and reporting structures for large-scale programmes.
  • Lead RAID management processes by proactively identifying and mitigating risks across workstreams.
  • Coordinate cross-functional teams across multiple regions and time zones to maintain alignment and delivery momentum.
  • Facilitate steering committees, programme reviews, stakeholder workshops, and executive-level reporting.
  • Partner with Programme Leads, delivery teams, and commercial stakeholders to meet business and operational objectives.
  • Support RFP responses and contribute to business development through delivery planning and estimation.
  • Mentor and coach junior Project Managers and delivery team members to raise delivery standards.
  • Leverage AI tools and automation to improve reporting, project visibility, and operational efficiency.

Requirements

  • 5–8 years of Project or Programme Management experience with clear progression in responsibility and complexity.
  • Proven experience managing complex, high-value, multi-workstream engagements.
  • Strong commercial management experience, including forecasting, margin management, revenue recognition, and change control.
  • Excellent stakeholder management skills, including confidence with senior client stakeholders and complex organisational structures.
  • Deep understanding of CRM, Braze, Snowflake, and data-driven delivery environments.
  • Experience working with globally distributed teams across multiple time zones.
  • Strong governance, planning, and risk management capability across enterprise-level programmes.
  • Ability to balance delivery quality, commercial performance, and client satisfaction simultaneously.
  • Experience mentoring or developing junior delivery team members.
  • Strong communication, escalation management, and organisational skills.
  • English proficiency at C1 level.
  • Experience within a digital agency or Martech consultancy environment (nice to have).
  • Braze certification or strong platform knowledge (nice to have).
  • MSP Practitioner, PgMP, or equivalent programme-level certification (nice to have).
  • Experience leveraging AI tools for reporting, delivery optimisation, and project analysis (nice to have).

Benefits

  • Remote-first work environment.
  • Opportunity to work with a global team across Europe, the US, and beyond.
  • Clear career progression and real ownership.
  • Fast-paced growth and strong learning opportunities.
  • Team meetups, events, and shared experiences.
  • Supportive, people-focused culture.

Interested in this position?

Apply directly on the company website

Apply Now

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