Project Manager - Generative AI Data Operations

25 minutes ago
Full-time
Junior
Artificial Intelligence and Machine Learning
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Monitor QA plans with the Quality team, including sampling, audits, and acceptance criteria.
  • Track defect risks, lead corrective actions, and help prevent repeat issues.
  • Forecast capacity needs, schedule shifts and handoffs, and align vendors with internal teams to meet delivery targets.
  • Build and deliver training and certification programs for raters, annotators, and coordinators, updating materials as guidelines change.
  • Maintain dashboards for throughput, quality, productivity, and cost, and translate performance data into improvement actions.
  • Ensure adherence to policies on data handling, privacy, safety, and platform access, and support audits and remediation.
  • Standardize SOPs and checklists, remove bottlenecks, and pilot process changes that improve speed, quality, or cost.
  • Join client reviews with Quality and PM partners to present quality results, risks, and next steps.
  • Coach Coordinators and Associate PMs on QA, workflows, and tools, and support onboarding and skills development.
  • Manage attendance, conduct performance reviews, and support contract renewals.

Requirements

  • 2+ years of experience in project or operations delivery with hands-on QA and workforce planning in AI data, content review, labeling/annotation, or a related field.
  • Experience running trainings and coordinating delivery across multiple teams.
  • Bachelor’s degree or equivalent experience in business, data/operations, engineering, or a related field.
  • Strong planning and organization skills across multiple projects and workstreams.
  • Clear communication skills for working with clients and internal stakeholders.
  • Solid experience using spreadsheets, PM/task boards, and basic BI tools.
  • Familiarity with ETL concepts is a plus.
  • Practical QA knowledge, including sampling, audits, and acceptance criteria.
  • Experience with capacity planning, scheduling, and vendor coordination.
  • Near-native English with strong writing and editorial skills; intermediate to advanced English is required for global team collaboration.
  • Hands-on experience with generative AI tools such as text, voice, or video is preferred.
  • Background in QA testing, rubric design, or AI safety/ethics evaluation is preferred.
  • Familiarity with data-annotation platforms and model-evaluation tools is preferred.
  • Ability to interpret code, datasets, and system workflows at a conceptual level, with no coding required.
  • Ability to work independently in a remote environment, and multilingual ability beyond English is a plus.

Benefits

  • Full-time remote position.
  • Opportunity to work on global multilingual GenAI operations with a large international network of experts.
  • Role with scope and autonomy to influence delivery outcomes across multiple projects.
  • Collaborative environment with shared accountability alongside the Quality Manager.

Interested in this position?

Apply directly on the company website

Apply Now

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