RemoteLeaf Logo
Log in Sign up

CRM Team Lead

3 weeks, 2 days ago
Europe
Contract
Lead
Email Marketing Manager
Project and Program Management
CRM Digital Marketing Snowflake SQL
Apply Now
Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-250
Founded 2018
View All Jobs 8

Description

  • Lead and support a team of up to 10 CRM Consultants, ensuring quality, speed, and execution standards are met.
  • Hold the team accountable to best-in-class delivery practices and CRM Practice expectations.
  • Lead end-to-end execution of CRM initiatives within the Braze platform across multiple channels.
  • Configure and customise Braze to bring strategies and campaigns to life.
  • Design and launch targeted, high-impact marketing campaigns using Braze messaging capabilities.
  • Use Braze segmentation and personalisation tools to tailor experiences for specific audience groups.
  • Collaborate with the strategy team and other stakeholders to align strategy and execution.
  • Partner directly with clients to understand goals and shape solutions that deliver lasting results.

Requirements

  • 10+ years of CRM experience delivering work across complex customer engagement ecosystems.
  • 4+ years in a leadership or management role, such as Head of CRM or CRM Team Lead.
  • 2+ years of hands-on Braze experience with strong knowledge of its features and best practices.
  • Exceptional attention to detail, including QA across campaigns, integrations, and documentation.
  • Strong grounding in digital marketing and how CRM fits into the wider customer experience.
  • Proven ability to use AI tools to improve productivity and streamline workflows.
  • Solid understanding of relational databases and data structures for segmentation and personalisation.
  • Proactive, collaborative mindset in cross-functional environments.
  • Excellent interpersonal and communication skills, ideally gained through agency or client-facing experience.
  • Comfort operating in fast-paced agency settings with multiple stakeholders and priorities.
  • Fluent English at C1 level, with strong written and verbal communication.
  • Braze certifications such as Practitioner, Marketer, or equivalent are preferred.
  • Deep hands-on Braze experience using the full feature set to deliver campaigns is preferred.
  • Strong SQL skills and experience analysing data for segmentation, personalisation, and decision-making are preferred.
  • Valid work visa required; sponsorship is not available.

Benefits

  • Remote-first work environment.
  • Opportunities for rapid growth and fast learning.
  • Supportive, people-focused culture.
  • Work with a global team across Europe, the US, and beyond.
  • Clear career progression and real ownership.
  • Team meetups, events, and shared experiences.
  • Potential for long-term growth as the company scales.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

FuseGlobal Partners

Brand Content & Communications Associate Manager (remote)

FuseGlobal Partners 11-50 Internet Software & Services

FuseGlobal is hiring a remote Brand Content & Communications Associate Manager to support a Fortune 100 food and beverage manufacturer’s national paid, owned, influencer, and campaign content work through a key 2027 planning and creative cycle.

United States Contract Junior Content Marketing Manager Marketing Manager
$76k-$76k
CRM Email Marketing Influencer Marketing
14 hours, 13 minutes ago
Axios

Senior Associate, Marketing & Growth

Axios 251-1K Internet Software & Services

Axios Live is hiring a strategic marketer to lead audience growth and lifecycle marketing for its Essential events portfolio, driving attendee acquisition, engagement, retention, and reporting across local and national events.

United States Full-time Senior Email Marketing Manager Growth Marketing Manager
$65k-$80k
CRM CSS Email Marketing HTML HubSpot Segment
14 hours, 13 minutes ago
T

Event Marketing Manager

Talentpluto, Inc. 1-10 Recruiting

A fast-growing Series A AI company serving enterprise insurance is hiring an Event Marketing Manager to own and execute its in-person events program for large insurance buyers.

United States Full-time Junior Marketing Manager
$100k-$130k
14 hours, 28 minutes ago
Attain

Lifecycle Marketing Associate, Frisbee

Attain 1-10 Distributors

Attain is hiring a Lifecycle Marketing Associate to own lifecycle campaigns for its mobile rewards app, Frisbee, across email, push, and in-app messaging to improve retention and engagement.

United States Full-time Junior Email Marketing Manager
CSS Email Marketing HTML
1 day, 13 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers