Senior Technical Writer

1 month, 1 week ago
Full-time
Senior
Technical Writing and Documentation
Marqeta

Marqeta

Marqeta is a pioneer in modern card issuing and payment solutions, offering businesses instant card issuance and payment processing through their innovative open API platform.

Diversified Financial Services
251-1K
Founded 2010

Description

  • Create clear API and SDK documentation that enables fast, successful integration.
  • Ensure documentation accuracy with real request and response examples grounded in system behavior.
  • Partner with Engineering and Product to validate APIs and maintain code-to-doc alignment.
  • Improve discoverability and self-serve onboarding by treating documentation as a product.
  • Use docs-as-code and AI-driven tooling to improve accuracy and reduce documentation drift.
  • Apply AI and automation to scale content creation and updates.
  • Identify documentation gaps through customer feedback and drive continuous improvement.
  • Align cross-functionally on documentation priorities and standards.

Requirements

  • 5+ years of experience writing for developer audiences, including APIs and SDKs.
  • Strong understanding of REST APIs, JSON, and integration workflows.
  • Experience with OpenAPI or Swagger in API-first environments.
  • Proficiency with docs-as-code tools such as GitHub, Markdown, Jira, and Postman.
  • Ability to read code, test APIs, and ensure code-to-doc alignment.
  • Proven ability to improve documentation clarity, structure, and usability.
  • Experience using AI or automation to scale documentation workflows.
  • Experience in fintech, banking, or payments with knowledge of integrations.
  • Strong understanding of developer experience and information architecture.
  • Strong communicator who can operate independently.
  • Experience with SDK documentation across web or mobile (nice to have).
  • Familiarity with developer onboarding flows and sandbox environments (nice to have).
  • Background in engineering, product, or developer relations (nice to have).
  • Experience measuring and improving documentation effectiveness (nice to have).
  • Familiarity with modern documentation platforms such as Mintlify (nice to have).

Benefits

  • Remote-flexible work model with the ability to work from home or a company office within Ontario or British Columbia, Canada.
  • Base salary range of CAD 81,000 to 101,200.
  • Annual bonuses for eligible employees.
  • Multiple health insurance options.
  • Flexible vacation time.
  • Retirement savings program with company contribution.
  • Equity in a publicly traded company.
  • Monthly stipend to support remote work.
  • Annual development dollars for growth and development.
  • Family-forming benefits and up to 20 weeks of parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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