Forward Deployed Engineering Manager

1 hour, 3 minutes ago
Full-time
Lead
Software Development

Lyrebird Health

Lyrebird Health is an AI medical scribe platform for healthcare practitioners that listens during consultations, generates clinical notes and documents, and transfers them into medical records and EMRs. It is built for Australian GPs and specialists and also serves a range of other healthcare professionals.

healthtech
11-50
Founded 2023
$12M raised

Description

  • Own the technical architecture and integration standards across all UK deployments.
  • Review integration designs, debug production issues, challenge implementation approaches, and write code when needed.
  • Lead and develop a distributed team of Forward Deployed Engineers, including 1-on-1s, career development, and delivery management.
  • Translate commercial agreements into detailed technical implementation plans with scope, architecture, and success criteria.
  • Drive multiple concurrent deployments across NHS trusts while identifying risks early and maintaining delivery momentum.
  • Act as the senior technical point of contact in customer conversations and on-site deployments with clinical and executive stakeholders.
  • Partner with Sales to assess technical feasibility before deals are committed.
  • Escalate systemic product gaps and deployment issues back to the core engineering team.

Requirements

  • Strong software engineering background with experience building and operating production systems.
  • Ability to read unfamiliar codebases, diagnose complex integration issues, and form credible technical judgments quickly under pressure.
  • Deep experience with API integrations, data flows, and production operational realities.
  • Track record of delivering multiple large, complex technical projects in parallel with accountability for outcomes.
  • Strong communication skills with the ability to engage effectively at C-level while staying technically grounded.
  • High agency and low tolerance for ambiguity, with a willingness to make decisions using incomplete information.
  • Experience in a forward deployed or embedded engineering role, working directly in customer environments, is preferred.
  • Previous people management experience, including leading engineers, running structured 1-on-1s, and supporting career growth, is preferred.
  • Experience working in regulated environments such as the NHS, government, or financial services is preferred.
  • Familiarity with the Forward Deployed Engineering model is preferred.

Interested in this position?

Apply directly on the company website

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