Senior IT Manager

58 minutes ago
Full-time
Lead
Cybersecurity
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Lead, mentor, and develop a globally distributed IT team with direct reports in multiple countries.
  • Oversee the strategy, administration, and optimization of core SaaS applications including Okta, Google Workspace, and Slack.
  • Provide strategic oversight for a macOS-first endpoint environment and guide the endpoint specialist managing MDM administration.
  • Partner with InfoSec teams to enforce access controls, identity management, and endpoint security standards.
  • Champion exceptional internal IT support and customer service while meeting SLA targets and reducing user friction.
  • Proactively identify infrastructure gaps, initiate projects, and drive them to completion with minimal oversight.
  • Evaluate complex technical and personnel challenges and make strategic decisions to protect the business and improve team performance.

Requirements

  • Several years of progressive IT experience, including several years in a senior leadership or management role.
  • Proven hands-on experience administering and architecting environments built on Okta and Google Workspace.
  • Strong experience overseeing enterprise macOS environments managed via MDM, specifically JAMF.
  • Ability to manage, evaluate, and guide direct reports who handle hands-on system administration.
  • Demonstrated success leading, motivating, and evaluating remote direct reports across different time zones and cultures.
  • Strong understanding of Zero Trust architecture, identity lifecycle management, and endpoint security best practices.
  • Stellar attitude with a resilient, solution-oriented mindset.
  • Exceptional communication skills with the ability to translate technical jargon into business value.
  • Strong emotional intelligence and a track record of keeping teams motivated.
  • High degree of autonomy and the courage to make difficult operational decisions.

Interested in this position?

Apply directly on the company website

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