Senior Behavioral Care Manager VIOP - Pediatric Experience - Full-time (W2)

1 hour, 6 minutes ago
Full-time
Senior
Customer and Technical Support
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Conduct clinical outreach to families and provide education about VIOP services.
  • Screen and assess prospective members for VIOP eligibility and clinical appropriateness.
  • Guide families through the admissions process, including questions about programming, insurance, and financial responsibilities.
  • Schedule intake assessments promptly once members are qualified for enrollment.
  • Orient members and families to program schedules, expectations, technology setup, and available services.
  • Coordinate care schedules across group therapy, individual therapy, family therapy, and psychiatric services.
  • Serve as the primary point of contact for members and families and provide proactive case management updates.
  • Coordinate with schools, primary care providers, community resources, and external providers as needed.
  • Support discharge planning and transitions to lower levels of care or additional services.
  • Maintain accurate, timely EHR documentation and attend multidisciplinary staffing meetings to review progress.

Requirements

  • Master's degree in Social Work (MSW) or equivalent.
  • Experience in intensive outpatient programs or high-acuity behavioral health settings, preferably in a multidisciplinary team.
  • Experience working with pediatric and adolescent populations, including families.
  • Computer and live video tool literacy, including platforms such as Zoom, Google Meets, DoxyMe, and Skype.
  • Strong skills in case management, care coordination, and collaborative care delivery.
  • Ability to work full-time, approximately 40 hours per week.
  • Must successfully pass a drug screen and background check prior to employment.
  • Must be a full-time resident of the United States.
  • Additional language skills are beneficial.
  • Organized, adaptable, and comfortable working in a dynamic environment.

Interested in this position?

Apply directly on the company website

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