Operations Manager, Systems Architecture

1 week, 4 days ago
Full-time
Lead
Operations
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Lead, mentor, and manage Systems Architecture team members, including delegation, performance management, and career development.
  • Own operational strategy for complex integrations and multi-system data pipelines across Workday, Salesforce, and downstream platforms.
  • Partner with Product, Engineering, Clinical, Salesforce Development, and Operations leaders to resolve risks, tensions, and execution roadblocks.
  • Develop, prioritize, and adjust team roadmaps aligned with Provider Core Ops goals.
  • Drive medium-to-large cross-functional initiatives from scope through delivery.
  • Monitor operational health metrics and platform performance to identify risks and automation opportunities.
  • Ensure system stability, scalability, and data integrity across provider-facing platforms.ER

Requirements

  • 8+ years of experience in Operations Management, Systems Architecture, Business Operations, Program Management, or a related technical-operations function.
  • Experience working in a high-growth environment.
  • Proven experience as a direct people manager, including setting roadmaps, delegating work, and mentoring employees.
  • Deep experience with enterprise tools such as Salesforce, Workday, Jira, Zendesk, and CredentialStream.
  • Direct experience managing multi-system data flows and integrations.
  • Strong written and verbal communication skills with the ability to influence cross-functional stakeholders.
  • Ability to translate detailed technical issues into executive-level strategy.
  • Strong analytical skills and fluency with operational metrics and workflow optimization.

Interested in this position?

Apply directly on the company website

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