Operations Lead, Neurodiversity Center of Excellence

1 month ago
Full-time
Lead
Project and Program Management
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Manage Neurodiversity COE metrics, identify operational risks, and address improvement opportunities.
  • Execute the COE operational roadmap with cross-functional partners.
  • Manage day-to-day operations supporting providers and clinical teams.
  • Scope and deliver operational initiatives, including process improvements and staff training on new workflows.
  • Design and implement scalable processes for increasing volume and complexity.
  • Analyze operational challenges, identify root causes, and develop effective solutions.

Requirements

  • 8+ years of experience in digital health operations, management consulting, or a related field.
  • Experience in high-growth operations or startup environments preferred.
  • Experience building new programs from scratch.
  • Strong project management skills, including managing documentation, work plans, deadlines, and parallel initiatives.
  • Experience leading complex, large-scale, multi-stakeholder projects.
  • Data analysis experience using Google Sheets; SQL and Snowflake preferred.
  • Ability to build trust with senior stakeholders and adapt communication styles to different audiences.
  • Highly organized, self-directed, and able to prioritize competing tasks amid ambiguity.
  • Passion for expanding access to quality mental health care.

Interested in this position?

Apply directly on the company website

Apply Now

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