Coordinateur(trice) Learning and Development & CI

14 hours, 17 minutes ago
Full-time
Junior
Operations
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Organize and coordinate webinars, training sessions, presentations, and urgent critical incident interventions for clients across supported countries.
  • Alert and coordinate trainers or psychological support resources within the network.
  • Collaborate with Lyra’s international headquarters in England and South Africa, as well as relevant teams worldwide.
  • Review and verify French translations of training materials and documentation.
  • Provide administrative support for chat and email communications.
  • Serve as a central coordination point between clients, headquarters, and internal and external stakeholders.
  • Support customer-facing operations across six countries served by the Wallisellen center.

Requirements

  • Fluent in French, English, and German, with French ideally at near-native level.
  • Italian language skills are an advantage.
  • Strong organizational skills and a high service and customer satisfaction orientation.
  • Ability to work independently, precisely, and with a high level of quality.
  • Open, friendly, and team-oriented personality.
  • Ability to maintain overview and remain calm under pressure and during busy periods.
  • Very good command of Google tools.
  • Preferred experience in a coordination role.
  • Willingness and motivation to continue learning and improving professionally.
  • Ability to work remotely; on-site presence at headquarters is not required.

Benefits

  • Full-time position with an 80–100% workload.
  • Remote work is supported and on-site presence is not required.
  • Opportunity to work in a dynamic team and meaningful field of activity.
  • Exposure to an international environment across six countries and multiple languages.
  • Work with a leading mental health and employee assistance provider.

Interested in this position?

Apply directly on the company website

Apply Now

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