Clinical Care Navigator- Part Time

6 days, 1 hour ago
Part-time
Senior
Customer and Technical Support
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Manage client crises using evidence-based interventions, including brief risk assessment, safety planning, and de-escalation.
  • Identify barriers to clinical care and help connect clients to the most appropriate treatment options based on their needs and preferences.
  • Independently manage a caseload of complex clients with multiple needs.
  • Provide in-the-moment phone support to clients with behavioral health issues.
  • Ensure client safety while coordinating next steps toward treatment.
  • Use Lyra’s proprietary software and other tools to support care navigation and treatment placement.

Requirements

  • Master’s degree in clinical social work or equivalent, or a bachelor’s degree in nursing (RN).
  • Active independent clinical licensure required (e.g., LCSW, LMFT, LPC, LPCC, or equivalent); supervised hours toward licensure are not provided.
  • 2+ years of psychiatric intake, assessment, or related experience.
  • 2+ years of post-licensure experience; EAP or clinical call center experience preferred.
  • Significant experience managing high-risk clinical situations such as suicidality and mandated reporting.
  • Must be a full-time resident of the United States and unable to work from outside the U.S.
  • Bilingual Spanish-speaking candidates are strongly preferred.
  • Ability to work Mon/Fri/Sat 7:00am–3:30pm PST.

Benefits

  • Not specified in the posting.

Interested in this position?

Apply directly on the company website

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