Medical Billing Associate - Patient Services

3 hours, 6 minutes ago
Full-time
Junior
Customer and Technical Support
Luna Physical Therapy

Luna Physical Therapy

Luna Physical Therapy is the premier in-home physical therapy platform, providing personalized care covered by insurance. With a focus on geriatrics, orthopedics, and sports medicine, Luna revolutionizes outpatient therapy by offering convenient and sa...

Health Care Providers & Services
251-1K
Founded 2018

Description

  • Answer inbound patient phone calls and respond to patient billing inquiries.
  • Manage copay collections and coordinate with other departments on patient needs and outreach.
  • Create partner cases and handle daily patient electronic communications, delegating as needed.
  • Post late cancels on a daily basis and maintain accurate billing ledgers for patients with insurance-related requests.
  • Support insurance billing processes, including authorizations and insurance payment posting, through queue-based work.
  • Learn and apply the basics of insurance billing, including PPOs, HMOs, Medicare, and Workers Comp.
  • Support admin functions and assist teammates with larger projects as needed.
  • Meet daily, weekly, monthly, and quarterly goals for patient payments and supporting documentation.
  • Perform ad hoc tasks at management’s discretion.
  • Maintain an industry-level working knowledge of medical billing processes used at Luna.

Requirements

  • Minimum of 1 year of related experience.
  • Strong attention to detail.
  • Strong time management skills.
  • Positive attitude.
  • Eagerness to learn.
  • Ability to work a closing shift: Monday to Friday, 11:00 AM–7:30 PM EST / 10:00 AM–6:30 PM CST / 9:00 AM–5:30 PM MST / 8:00 AM–4:30 PM PST.
  • Familiarity with insurance billing concepts such as PPOs, HMOs, Medicare, and Workers Comp is preferred or expected to be learned on the job.

Benefits

  • Fully remote role.
  • Paid time off plus holiday time.
  • Medical, dental, and vision insurance starting the first of the month after the start date.
  • Opportunity to grow with a start-up revolutionizing physical therapy delivery.
  • Supportive leadership with opportunities for advancement.
  • Hourly pay of $15–$20, depending on experience and location.

Interested in this position?

Apply directly on the company website

Apply Now

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