Technical Account Manager

1 month ago
Full-time
Mid Level
Customer and Technical Support
LocalStack

LocalStack

LocalStack provides a local development and testing environment that emulates over 100 AWS services, enabling developers to build and test cloud applications offline with high fidelity and faster feedback loops, ultimately streamlining the development ...

Internet Software & Services
11-50
Founded 2021

Description

  • Prepare and deliver technical presentations, demos, and webinars.
  • Provide in-depth technical guidance and tailored post-sales content based on customer needs.
  • Build and maintain strong client relationships as a trusted advisor and technical point of contact.
  • Drive product adoption and expansion across customer teams through discovery sessions and objection handling.
  • Collaborate with product and engineering teams to translate customer feedback into actionable improvements.
  • Stay current on industry trends, competitor activity, and emerging technologies to strengthen technical expertise.

Requirements

  • Deep technical knowledge of cloud computing concepts and technologies, with strong AWS skills preferred.
  • Hands-on experience with Infrastructure as Code tools and application development frameworks such as Terraform, CDK, Pulumi, or Serverless.
  • Relevant technical certification such as AWS Solutions Architect Associate, or equivalent practical experience.
  • Knowledge of cloud development processes, dev/test feedback loops, and local cloud development platforms.
  • Experience working in a startup or scale-up environment preferred.
  • Ability to engage with technical stakeholders and communicate complex concepts clearly.
  • Demonstrated customer-facing technical experience in a post-sales or advisory role preferred.

Benefits

  • Fully remote work.
  • Competitive salary.
  • Annual company retreat.
  • 2 extra company-wide holidays.
  • Friendly and inclusive workplace culture with community guilds and online company events.

Interested in this position?

Apply directly on the company website

Apply Now

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