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Agent Architect

1 month, 2 weeks ago
United States
Full-time
Mid Level
AI Engineer
Artificial Intelligence and Machine Learning
Salesforce
Apply Now
Litify

Litify

Litify is a transformative legal operating platform that streamlines workflows, automates processes, and improves performance for law firms and legal teams. #BreakLegalSilos

Specialized Consumer Services
51-250
Founded 2016
$59M raised
View All Jobs 6

Description

  • Build and maintain agentic workflows in demo and trial environments, including Policy Agents, Damages Assistants, and Litigation Agents.
  • Collaborate with Sales and Customer Success teams to identify client workflows, prompts, and agent requirements during trial-objectives calls.
  • Configure AI prompt libraries and implement autonomous workflows during trial discovery and setup.
  • Advise and mentor Sales Engineers and team members on custom demo flows and product-release updates.
  • Troubleshoot permissions, conduct end-user testing, and provide technical support during trial check-ins.
  • Lead workflow customizations and configurations after rollout to support client retention and success.
  • Create internal and external AI and agent documentation.
  • Deliver training to LSAP and Customer Success teams to build agentic expertise.

Requirements

  • 2+ years of hands-on experience with Salesforce and Litify.
  • Strong Salesforce administration and configuration knowledge.
  • Salesforce Certified Agentforce Specialist certification required.
  • Salesforce Advanced Administrator certification preferred.
  • 2+ years of experience with Salesforce automations and strong Flow knowledge, including record-triggered flows, collections, loops, and third-party Lightning components.
  • Project management experience handling complex projects, stakeholder expectations, scope, timelines, and budgets.
  • Excellent written and verbal communication, presentation, and meeting-facilitation skills.
  • Ability to manage multiple customers and tasks while responding quickly during AI and agentic trials.

Benefits

  • Fully remote work, except for employees in New York City and New Jersey.
  • NYC and NJ employees follow a hybrid schedule requiring six Manhattan office days per month.
  • Estimated base salary of $120,000–$130,000.
  • Potential bonus and additional benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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