LightFeather

LightFeather

LightFeather is a pioneering consulting firm specializing in DevSecOps and system modernization, empowering organizations with innovative IT solutions for continuous business value.

Internet Software & Services
51-250
Founded 2018

Description

  • Lead the design, configuration, development, and deployment of ServiceNow applications.
  • Develop, customize, and enhance ServiceNow modules such as ITSM, ITOM, HRSD, App Engine, and Service Portal.
  • Build and manage complex workflows, business rules, UI policies, ACLs, and automation scripts.
  • Develop custom widgets and UI components for the Service Portal.
  • Lead integrations with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
  • Ensure platform security, compliance, role-based access controls, and data governance.
  • Mentor and lead a team of ServiceNow developers and provide technical oversight.
  • Collaborate with stakeholders and business analysts to translate requirements into scalable solutions.
  • Troubleshoot platform issues, optimize performance, and perform root cause analysis.
  • Work in an Agile environment, participating in sprint planning, backlog grooming, and daily stand-ups.
  • Document technical solutions, workflows, and architecture designs for internal and client use.

Requirements

  • U.S. citizenship is required to support federal contract requirements and obtain and maintain a Public Trust security clearance.
  • Active DHS Public Trust clearance or higher.
  • 9+ years of hands-on experience with ServiceNow platform development and administration.
  • ServiceNow Certified System Administrator (CSA).
  • Strong experience with ServiceNow App Engine and custom application development.
  • Advanced knowledge of ServiceNow Service Portal development, including widget customization and UI scripting.
  • Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
  • Proven ability to lead development teams and deliver high-quality solutions efficiently.
  • Experience working in Agile environments with tools such as Jira or Azure DevOps.
  • Experience with CI/CD pipelines and DevOps practices for ServiceNow deployments.
  • Experience working with Amazon Web Services (AWS).
  • Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
  • Excellent communication, presentation, stakeholder management, and conflict resolution skills.
  • Experience with HR Service Delivery (HRSD) solutions is preferred.
  • Deep expertise in ServiceNow platform architecture and solution design is preferred.
  • Proficiency with Integration Hub and complex API integrations is preferred.

Benefits

  • Fully remote position working EST hours.
  • Full-time employment.
  • Salary of $90,000–$115,000 annually, based on experience.
  • Opportunity to work on federal government projects with mission-critical impact.
  • Equal Opportunity Employer status with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

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