National Firm Account Manager

1 month ago
Full-time
Senior
Sales and Business Development
Libra Solutions

Libra Solutions

Libra Solutions provides innovative products and services to level the playing field in the legal system, speeding up processes and providing financial relief for a fair outcome.

Specialized Consumer Services
51-250
Founded 2002

Description

  • Serve as the primary relationship owner for MoveDocs' largest and most strategic law firm partnerships.
  • Build and maintain trusted relationships with firm leadership and key stakeholders.
  • Develop a deep understanding of each firm's structure, workflows, objectives, office locations, and market dynamics.
  • Lead regular business reviews, market visits, and strategic planning discussions.
  • Proactively identify workflow breakdowns, risks, and operational issues before they affect outcomes.
  • Monitor account performance using operational and financial metrics, client feedback, and Power BI dashboards.
  • Coordinate cross-functional teams to resolve issues, improve execution, and implement scalable solutions.
  • Set and enforce expectations with law firm partners around quality, responsiveness, and workflow adherence.
  • Partner with Operations, Revenue, Analytics, Product, and Executive Leadership to drive alignment and performance.
  • Own issue resolution end-to-end and drive continuous improvement across multi-state accounts.

Requirements

  • Proven success managing complex, enterprise-level client relationships.
  • Experience managing operationally complex accounts where workflow execution is critical.
  • Strong executive communication and relationship management skills.
  • Ability to analyze data, identify trends, and turn insights into action.
  • Demonstrated experience leading cross-functional initiatives without direct authority.
  • Strong operational mindset with a focus on accountability, execution, and continuous improvement.
  • Track record of driving behavior change with external partners or customers.
  • Comfort operating in an ambiguous environment and leading through influence.
  • Ability to travel regularly to support client relationships and business objectives.
  • Strategic thinker, relationship builder, operationally driven, highly accountable, collaborative, influential, proactive problem solver, and customer-focused with strong business acumen.

Benefits

  • Competitive compensation.
  • Choice of multiple medical plans.
  • Dental, vision, and life insurance.
  • 401(k) with generous company match.
  • Flexible spending accounts for medical and dependent expenses.
  • Time off to recharge.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Territory Account Manager - Atlanta, GA

HeartFlow 251-1K Health Care Providers & Services

Heartflow is hiring a remote Territory Account Manager to drive adoption of its AI-powered cardiovascular diagnostic technology across a designated geographic region by supporting customers and expanding physician referral networks.

CRM Salesforce
14 hours, 4 minutes ago

Work From Home - Client Services Associate

Join a remote financial services team focused on helping families and children protect their financial futures while providing trustworthy guidance and client support.

14 hours, 19 minutes ago

Work From Home - Client Services Associate

Join Global Elite Empire Consultants’ remote financial services team to help families and children secure their financial futures while providing trustworthy guidance and support.

14 hours, 34 minutes ago

Work From Home - Client Services Associate

Join Global Elite Empire Consultants’ remote financial services team to help families and children secure their financial futures through trustworthy client guidance.

14 hours, 34 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers