Senior Product Researcher

3 weeks ago
Full-time
Senior
Data Science and Analytics
Level Access

Level Access

Level Access provides a comprehensive digital accessibility platform, automated scans, and expert-led services to help organizations achieve and maintain accessibility compliance. With a focus on IT systems, Level Access has been a leader in the access...

Internet Software & Services
251-1K
Founded 1997
$72M raised

Description

  • Lead complex strategic research studies using qualitative and quantitative methods across the product ecosystem.
  • Define research strategy and frameworks that inform product decisions and roadmap priorities.
  • Build systems for analyzing user behavior, product performance, and customer insights to support strategic decisions.
  • Synthesize research findings into actionable recommendations for senior stakeholders and cross-functional teams.
  • Drive research efforts across discovery, validation, and continuous improvement phases of the product lifecycle.
  • Establish scalable research operations processes and best practices across teams.
  • Represent research in leadership forums and contribute to organizational strategy discussions.
  • Proactively lead planning sessions that set direction for research priorities and methodologies.
  • Collaborate with product leaders and department stakeholders to maximize research impact.
  • Mentor and guide other researchers and designers while championing continuous improvement.

Requirements

  • 5+ years of experience in UX or product research.
  • Experience with both qualitative and quantitative research methods.
  • Proven ability to lead strategic research and influence product strategy.
  • Experience with qualitative methods such as in-depth interviews and usability testing.
  • Experience with quantitative methods such as survey design, A/B testing, and statistical analysis.
  • Experience analyzing large datasets using programming languages and analytics platforms.
  • Strong ability to communicate research insights in compelling, action-driving ways to senior stakeholders.
  • AI-curious and adaptable to industry trends (preferred).
  • Experience with product analytics tools such as Amplitude (preferred).
  • Knowledge of accessibility standards and best practices (preferred).

Benefits

  • Competitive benefits package.
  • Bonus opportunities.
  • Generous paid time off.
  • Paid holidays.
  • Programs that support employee well-being.
  • Programs that support work-life balance.
  • Full-time salaried position.

Interested in this position?

Apply directly on the company website

Apply Now

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