AI & Business Process Engineer

40 minutes ago
Full-time
Mid Level
Software Development
Level Access

Level Access

Level Access provides a comprehensive digital accessibility platform, automated scans, and expert-led services to help organizations achieve and maintain accessibility compliance. With a focus on IT systems, Level Access has been a leader in the access...

Internet Software & Services
251-1K
Founded 1997
$72M raised

Description

  • Identify opportunities to eliminate manual work and reduce operational friction across the People organization.
  • Map current workflows, diagnose root causes, and redesign processes before automating them.
  • Build and maintain AI-powered automations within the Microsoft ecosystem, including Copilot, Power Automate, Power Platform, and Microsoft 365.
  • Use additional tools and integrations such as Zapier when they best fit business needs, scalability, and cost effectiveness.
  • Integrate systems across HR, recruiting, enablement, communications, and other operational workflows.
  • Create reliable, measurable, maintainable, and secure workflows.
  • Monitor, improve, and iterate on automation solutions after launch.
  • Partner with People leaders and stakeholders to identify high-value AI use cases.
  • Document workflows and enable users to adopt and extend solutions effectively.
  • Assess process quality, documentation standards, and data readiness to support scalable automation.

Requirements

  • Experience mapping, redesigning, and improving business processes.
  • Hands-on experience building automation workflows in tools such as Microsoft Power Automate, Power Platform, Copilot Studio, Zapier, n8n, Make, or similar automation ecosystems.
  • Experience working with APIs, webhooks, integrations, and business systems.
  • Practical experience applying AI tools such as Copilot, Claude, ChatGPT, or similar technologies in real business workflows.
  • Ability to independently manage multiple concurrent projects and priorities.
  • Strong problem-solving and stakeholder partnership skills.
  • Comfort operating in ambiguity and helping shape a new capability within a growing organization.
  • Ability to evaluate and recommend AI and automation tools based on business impact, user experience, scalability, security, and cost.
  • Experience working in a SaaS or technology company is preferred.
  • Familiarity with HR systems, recruiting platforms, LMS tools, or collaboration systems is preferred.

Benefits

  • Opportunity to help shape the future of how the People organization operates.
  • A foundational role in embedding AI and automation into the employee experience.
  • Work that directly improves scalability, efficiency, and impact across the People function.
  • Direct collaboration with senior leaders.
  • Equal Opportunity Employer commitment.
  • Reasonable accommodations provided throughout the hiring process.

Interested in this position?

Apply directly on the company website

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