Customer Operations & Pre-Sales Enablement Manager

3 months, 2 weeks ago
Full-time
Lead
Sales and Business Development
LeoLabs

LeoLabs

LeoLabs is transforming low Earth orbit with LeoLabs Vertex™, offering unmatched coverage and real-time tracking for safe and efficient space operations worldwide.

Aerospace & Defense
51-250
Founded 2016
$82M raised

Description

  • Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses.
  • Translate mission needs into operational use cases and solution frameworks.
  • Represent LeoLabs in customer meetings, industry events, and regional forums.
  • Lead onboarding, structured training, and operational readiness programs.
  • Serve as the primary operational point of contact for customers.
  • Define success metrics and monitor adoption and usage.
  • Provide operational leadership during exercises or critical events.
  • Work closely with Product and Engineering to represent customer requirements.
  • Develop playbooks and improve operational processes across the customer lifecycle.

Requirements

  • 10+ years in military operations, defense, space operations, or complex technical environments.
  • Experience in customer-facing roles supporting government or enterprise stakeholders.
  • Strong operational planning and execution skills.
  • Ability to support both business development and post-sale execution.
  • Experience in space, aerospace, or national defense organizations preferred.
  • Familiarity with SaaS platforms or technical solution design preferred.
  • Experience supporting proposals or technical pre-sales efforts preferred.

Benefits

  • Flexible remote/hybrid opportunities for a global workforce.
  • Unlimited paid time off for most roles.
  • Competitive salary and equity packages.
  • Comprehensive health, dental, and vision coverage.
  • Opportunity to work on complex, meaningful missions with real-world impact.
  • Access to the forefront of commercial space operations and defense innovation.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Solution Engineer

RZR Global is hiring a Solution Engineer to serve as the technical bridge between Sales, Customers, and Product/Engineering while supporting Aarki’s advertising platform from pre-sales through post-sales deployment and adoption.

Java JavaScript MySQL PostgreSQL Python SQL
2 hours, 57 minutes ago

Sr. Forward Deployed Engineer (FDE) - Retail

Databricks 1K-5K IT Services

Databricks is hiring a Forward Deployed Engineer to work directly with customers on building and productionizing data and AI solutions on the Databricks platform.

Apache Spark AWS Azure CI/CD Databricks GCP JavaScript Machine Learning MLOps Python Scala TypeScript
2 hours, 57 minutes ago

Purchasing Manager

House Buyers of America 11-50 Real Estate

House Buyers of America is hiring a fully remote Purchasing Manager to oversee purchasing, contracting, and vendor management for home renovation projects.

2 hours, 57 minutes ago

Presales Solution Consultant

Kerv 51-250 IT Services

Kerv Connected Cloud is seeking an experienced Pre-Sales Solution Consultant to shape and support managed services, cloud, workplace, networking, and security solutions for customers.

Azure
2 hours, 57 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers