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Customer Operations & Pre-Sales Enablement Manager

4 months, 1 week ago
Europe, Middle East, Asia, Oceania, Africa
Full-time
Lead
Operations Manager
Sales and Business Development
Apply Now
LeoLabs

LeoLabs

LeoLabs is transforming low Earth orbit with LeoLabs Vertex™, offering unmatched coverage and real-time tracking for safe and efficient space operations worldwide.

Aerospace & Defense
51-250
Founded 2016
$82M raised
View All Jobs 4

Description

  • Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses.
  • Translate mission needs into operational use cases and solution frameworks.
  • Represent LeoLabs in customer meetings, industry events, and regional forums.
  • Lead onboarding, structured training, and operational readiness programs.
  • Serve as the primary operational point of contact for customers.
  • Define success metrics and monitor adoption and usage.
  • Provide operational leadership during exercises or critical events.
  • Work closely with Product and Engineering to represent customer requirements.
  • Develop playbooks and improve operational processes across the customer lifecycle.

Requirements

  • 10+ years in military operations, defense, space operations, or complex technical environments.
  • Experience in customer-facing roles supporting government or enterprise stakeholders.
  • Strong operational planning and execution skills.
  • Ability to support both business development and post-sale execution.
  • Experience in space, aerospace, or national defense organizations preferred.
  • Familiarity with SaaS platforms or technical solution design preferred.
  • Experience supporting proposals or technical pre-sales efforts preferred.

Benefits

  • Flexible remote/hybrid opportunities for a global workforce.
  • Unlimited paid time off for most roles.
  • Competitive salary and equity packages.
  • Comprehensive health, dental, and vision coverage.
  • Opportunity to work on complex, meaningful missions with real-world impact.
  • Access to the forefront of commercial space operations and defense innovation.

Interested in this position?

Apply directly on the company website

Apply Now

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