Chief Business Transformation Officer (CBTO)

6 hours, 27 minutes ago
Full-time
Executive
Project and Program Management
LemnisTM

LemnisTM

Lemnis is an emerging philanthropic venture that harnesses transformative change to expand learning for all.

Education Services

Description

  • Translate enterprise strategy into business objectives, operating priorities, investment choices, and execution roadmaps.
  • Lead business transformation, organizational restructuring, operational integration, and cross-divisional collaboration.
  • Guide incoming divisions through integration, including shared services, governance, decision rights, escalation, reporting, and accountability.
  • Establish objectives, workstream plans, milestones, measures, accountable owners, organizational structures, and leadership roles.
  • Develop frameworks for prioritizing initiatives based on strategic value, customer impact, financial return, feasibility, risk, and capacity.
  • Support acquisition and merger due diligence, integration planning, post-integration reviews, and lessons learned.
  • Harmonize market-facing operations, including pilots, cross-selling, sales compensation, territory planning, revenue operations, marketing, and product alignment.
  • Oversee customer support, customer success, proposals, training, customer-facing interactions, escalation, and crisis management across organizations.
  • Identify opportunities for AI adoption, Salesforce and quality-assurance improvements, data migrations, capacity planning, and operational efficiencies.
  • Partner with the CEO, executive leadership team, Board, divisions, and People Operations to drive accountability and communicate transformation goals.

Requirements

  • 15–20+ years of senior executive leadership experience in enterprise strategy, organizational transformation, and operational excellence across complex, multi-entity environments.
  • Proven experience leading large-scale restructuring, systems transformation, operational integration, and change management.
  • Deep expertise in post-merger integration and realizing operational synergies and value creation.
  • Ability to translate enterprise vision into prioritized, sequenced execution and measurable accountability across divisions.
  • Experience designing, scaling, and optimizing operational infrastructure, cross-functional workflows, and enterprise performance systems.
  • Experience partnering with C-level executives and Boards of Directors on complex trade-offs and organizational decisions.
  • Expertise in sales, marketing, revenue operations, customer success, customer support, or related commercial functions.
  • Experience with integration governance, decision rights, issue escalation, reporting, and cross-functional accountability.
  • Ability to balance standardization with differentiated capabilities, customer relationships, and organizational culture.
  • Commitment to education-sector or learning-focused missions and aligning business transformation with impact objectives.

Interested in this position?

Apply directly on the company website

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