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Project Manager- Professional Services

10 hours, 46 minutes ago
United States
Full-time
Senior
Project Manager
Project and Program Management
JIRA JSON Machine Learning OAuth REST API SAML
Apply Now
Leena AI

Leena AI

Leena AI offers an autonomous conversational AI platform that assists employees in addressing their IT, HR, and Finance needs efficiently, significantly enhancing productivity and reducing support tickets.

Professional Services
201-500
Founded 2018
$40M raised
View All Jobs 6

Description

  • Lead the full client engagement lifecycle from planning and kickoff through implementation and go-live.
  • Develop project plans, allocate resources, and manage delivery against contracted scope, timelines, and budget.
  • Manage multiple concurrent enterprise and mid-market client onboardings and implementations.
  • Serve as the primary client contact, manage expectations, and present project updates and metrics to senior stakeholders.
  • Coordinate with Product and Technical teams to oversee integrations and resolve technical delivery challenges.
  • Demo core product capabilities and triage integration issues in product administration and backend layers.
  • Identify, assess, and mitigate project risks to protect timelines and delivery objectives.
  • Champion project management and implementation best practices to improve delivery efficiency and client experience.

Requirements

  • BS or BA degree from an accredited university.
  • 7+ years of client-facing project management experience in a B2B SaaS company.
  • Experience leading enterprise and mid-market AI or digital projects involving complex system integrations.
  • Experience managing concurrent implementations at different lifecycle stages while maintaining delivery quality and client confidence.
  • Experience communicating and presenting to C-suite, VP, and Director-level internal and client stakeholders.
  • Experience delivering SaaS implementations integrating with HRIS, ITSM, identity, ticketing, or similar enterprise systems.
  • Ability to navigate product configuration and backend layers, including admin settings, workflow logic, integration setup, and logs.
  • Working knowledge of REST APIs, JSON, webhooks, and authentication methods including SSO, SAML, and OAuth.
  • Ability to independently demo high-level product features to client audiences.
  • Strong written, verbal, cross-functional leadership, negotiation, and stakeholder-influence skills.
  • Experience with AI/ML products or technologies (preferred).
  • Familiarity with project management tools such as Jira and Rocketlane (preferred).

Benefits

  • Competitive compensation and meaningful equity.
  • Opportunities for rapid career growth.
  • Work on enterprise AI and automation initiatives for global companies.
  • Collaborate with a global team in a high-growth technology company.

Interested in this position?

Apply directly on the company website

Apply Now

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