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Risk & Fraud Prevention Team Lead - Revup Payments

1 month, 3 weeks ago
Spain
Full-time
Senior
Operations Manager
Operations
Looker SQL Tableau
Apply Now
Leadtech

Leadtech

Leadtech is a Barcelona-based Online Innovation Technology company that has rapidly grown since 2007, becoming an industry leader in online project management with a global team of over 570 professionals.

IT Services
251-1K
Founded 2009
View All Jobs 15

Description

  • Define and execute the company’s global risk and anti-fraud strategy, including risk appetite by threat type and business vertical.
  • Design and implement the global chargebacks and fraud prevention program, including ownership of scheme monitoring (e.g., Visa VAMP) and Mastercard Excessive Chargeback Program.
  • Establish, track, and report team KPIs and executive-level dashboards to align fraud prevention goals with business objectives and board-level stakeholders.
  • Lead, train, mentor, and manage the fraud prevention team to ensure high performance, continuous development, and effective alert resolution.
  • Manage and optimize fraud platforms and systems (rule engines, ML models, scoring, dynamic blacklists/whitelists) and lead operational use of Sift for rule tuning and alert management.
  • Optimize alert-based prevention flows focused on dispute reduction, conduct deep-dive analyses on rule performance, and continuously improve decisioning.
  • Oversee real-time transaction monitoring and risk scoring, investigate suspicious patterns and fraud schemes, coordinate manual review workflows, and define investigation guidelines.
  • Evaluate, prioritize, and lead integrations with third-party fraud and chargeback prevention providers (e.g., ChargebackHit, Ethoca, Verifi, RDR, CE 3.0) and define activation logic to measure effectiveness.
  • Perform merchant risk assessments and basic KYC for onboarding, define acceptance criteria and monitoring standards, ensure compliance with card scheme rules and relevant regulations, and act as liaison with internal and external stakeholders.

Requirements

  • 5+ years of experience in fraud prevention or risk management (preferably fintech, payments, or e-commerce) with at least 1–2 years in a leadership or team lead role.
  • Bachelor’s degree in Risk Management, Business, Finance, or a related field; advanced degrees or certifications (e.g., CFE, CFCS) are a plus.
  • Deep understanding of fraud and chargeback patterns in online payments, including subscription billing, recurring models, and smart routing environments.
  • Familiarity with payment methods including credit/debit cards, alternative payment methods (APMs), and eWallets.
  • Experience with fraud detection tools and providers (e.g., Sift, Riskified, Kount, ChargebackHit) and with optimizing rule engines and ML-based scoring.
  • Proficiency working with data and analytics tools (SQL, Excel, Looker/Tableau/QlikSense or similar BI tools) and experience building reporting/ dashboards.
  • Knowledge of card scheme rules and programs (e.g., Visa VAMP, Mastercard ECP) and relevant standards and regulations (PCI DSS, PSD2, GDPR).
  • Strong leadership, communication, conflict resolution, and stakeholder management skills; analytical, detail-oriented, and proactive problem-solving approach.
  • Familiarity with ticketing and fraud case management platforms and ability to collaborate with Product and Tech teams on platform improvements.

Benefits

  • Competitive salary with bonus structure.
  • Opportunity to build and lead a high-impact team at a fast-growing fintech company.
  • Exposure to cutting-edge global payments technology and integrations.
  • Professional development opportunities and access to fraud and compliance training resources.
  • Collaborative, inclusive, and mission-driven work environment.
  • Fully remote work option available

Interested in this position?

Apply directly on the company website

Apply Now

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