Solutions Engineer - EMEA

3 weeks, 4 days ago
Full-time
Senior
Customer and Technical Support
Laravel

Laravel

Laravel is a PHP web application framework that values beauty and simplicity, providing developers with a complete toolset for building innovative web projects.

Internet Software & Services
51-250
Founded 2011

Description

  • Run technical discovery with CTOs and other stakeholders to understand application ecosystems and hosting needs.
  • Create high-fidelity solution designs and cost estimates for prospective customers.
  • Lead demos and architecture deep-dives that demonstrate performance and security at scale.
  • Own evaluations and production pilots, including provisioning trial environments and benchmarking data.
  • Coach customer teams through a smooth production rollout.
  • Translate technical outcomes into business ROI and support the buying journey with leadership.
  • Manage security reviews and procurement hurdles in partnership with the AE.
  • Turn field feedback into actionable product input for Product and Engineering teams.
  • Represent Laravel in the community through events, technical writing, and livestreams.
  • Build tools and processes that help scale the sales operation and make the function repeatable.

Requirements

  • Practical engineering experience building and shipping production applications.
  • Experience working with AWS and understanding deployment and API design.
  • Strong cloud architecture knowledge, including networking, high availability, and database tuning.
  • Ability to whiteboard complex systems and review prospect code live with confidence.
  • Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
  • Customer-first mindset focused on long-term value rather than closing a deal quickly.
  • Team-oriented approach with experience supporting sales partners and collaborating with Product and Engineering.
  • Startup agility and willingness to travel to meet customers or attend conferences.
  • Experience navigating ambiguity in an early-stage or build-phase environment (preferred).

Benefits

  • Fully remote and globally distributed work environment.
  • Health care plan including medical, dental, and vision coverage.
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave for maternity and paternity.
  • Pension plans where locally applicable.
  • Performance-based bonus plan.
  • Company equity.
  • Opportunity to attend Laracon conferences around the world.

Interested in this position?

Apply directly on the company website

Apply Now

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